Privacy Policy

Schmankerl Austria operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). Schmankerl Austria is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our terms and conditions and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term "personal data," we refer to information that identifies or can be directly linked to you or another person. Personal data does not include information that is collected anonymously or anonymized in such a way that it is not personally identifiable or associated with you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from that personal data:

• Contact information including name, postal address, billing address, delivery address, telephone number and email address.
• Financial data including credit, debit card and financial account numbers, payment card information, financial account information, transaction details, payment type, payment confirmation and other payment details.
• Account information including username, password, security questions, configurations and settings.
• Transaction information including the items you view, add to cart, wishlist, purchase, return, exchange, or cancel, and your past transactions.
• Communications with us , including the information you provide when communicating with us, for example when you submit a customer support request.
• Device information including information about the device, browser or network connection, IP address and other unique identifiers.
• Usage Information , including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal information from the following sources:

• Directly from you We collect information when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services We collect data, among other things, from your device or when you use our products or services or visit our website, as well as through the use of cookies and similar technologies.
• From our service providers We collect data, among other things, when we instruct service providers to enable certain technologies and when they collect or process your personal data on our behalf.
• From our partners and other third parties

How do we use your personal data?

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Providing, customizing, and improving the Services. We use your personal information to provide you with the Services. This includes, but is not limited to, fulfilling our contract with you, processing your payments, fulfilling your orders, remembering your configurations and the items you are interested in, sending you notifications related to your account, creating, maintaining, and otherwise administering your account, arranging shipping, facilitating returns and exchanges, allowing you to leave reviews, and creating a personalized shopping experience for you, for example, by recommending products based on your purchases. This may also include using your personal information to better customize and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and advertising purposes, such as sending marketing and promotional messages by email, text message, or postal mail, and showing you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your shopping cart and other activities related to the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potentially fraudulent, illegal, unsafe, or malicious activities, protect public safety, and maintain the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account credentials. We strongly recommend that you do not share your username, password, or other credentials with anyone.
• Communicating with you. We use your personal information to provide you with customer support and effective services, respond to your inquiries promptly, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to lawful legal processes, including requests from law enforcement or regulatory authorities; to investigate or participate in civil investigations, potential or actual litigation or other adversarial proceedings; and to investigate potential violations of our terms or policies or to enforce the terms and policies.

How do we share personal information?

Under certain circumstances, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• At Shopify, these are vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
• We share personal information with business and marketing partners who provide marketing services and display ads to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across retailers and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share information about you to display targeted ads and marketing based on your online activity across retailers and websites.
• When you request or otherwise consent to us sharing certain information with third parties, for example to deliver products to you or when you use social media widgets or login integrations.
• We share personal information with our affiliates or otherwise within our group of companies.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, the rights of our users, or others.

Relationship with Shopify

The Services are hosted by Shopify, and Shopify collects and processes personal data about your access to and use of the Services to provide and improve the Services to you. Data you submit to the Services will be shared with Shopify, as well as with third parties who may be located in countries other than your country of residence, to provide and improve the Services for you. To protect, expand, and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our store, with other merchants, and with Shopify. To provide these advanced features, Shopify may use personal data collected about your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information about how Shopify uses your personal data and your rights, please see the Shopify Consumer Privacy Policy . Depending on where you reside, you may be able to exercise certain rights with respect to your personal information, as listed here. Link to Shopify Privacy Portal .

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate sites or not controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such websites, including the accuracy, completeness, or reliability of any information located on such websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of such third-party platforms, without limitation regarding their use by us or any third party. Our inclusion of such links does not imply our endorsement of the content of such platforms or their owners or operators, unless explicitly stated on the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request deletion of that information. As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" (as those terms are defined in applicable law) personal information of anyone under the age of 16.

Security and storage of your data

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security." Furthermore, information you send us may also be exposed to risks during transmission. We recommend that you avoid using insecure channels when transmitting sensitive or confidential information to us.

How long we retain your personal information depends on a variety of factors, including whether we need the information to manage your account, provide you with services, comply with our legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and options

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, may only apply in limited circumstances, and in certain cases, we may refuse your request to the extent permitted by law.

• Right of access/information. You may have the right to request access to the personal data we hold about you.
• Right to erasure. You may have the right to request that we erase the personal data we hold about you.
• Right to rectification. You may have the right to request that we rectify any inaccurate personal data we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party under certain circumstances and subject to certain exceptions.
• Managing communication preferences. We may send you promotional emails. You can opt out of receiving these emails at any time by using the unsubscribe option included in our emails. If you choose not to receive them, we may still send you non-promotional emails, such as those about your account or orders you've placed.

You can exercise these rights where appropriate in the Services or by contacting us using the contact details provided below. For more information about how Shopify uses your personal data and your rights, including your rights regarding the data Shopify processes, please visit https://privacy.shopify.com/en.

You will not suffer any disadvantage by exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable law, you may designate an agent to submit requests to exercise your rights on your behalf. Before accepting such a request from an agent, we will require that agent to provide proof that you have authorized them to act on your behalf. This may require you to confirm your identity directly with us. We will respond to your request expeditiously, subject to applicable law.

complaints

If you have any complaints about how we process your personal data, please contact us using the contact details below. Depending on your residence, you have the right to appeal our decision by contacting us using the contact details below or to lodge your complaint with the relevant data protection authority. For the European Economic Area, a list of relevant data protection supervisory authorities is available. If you would like to consult it, you can do so here .

International broadcasts

Please note that we may transfer, store and process your personal information outside of your country of residence.

When we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on accepted transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country that has been proven to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example, to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, adjust the "Last Updated" date accordingly, and provide any notice required by applicable law.

contact

If you have any questions about our data practices or this privacy policy, or if you wish to exercise any of your rights, please contact us by phone at or email us at hello@desightstudio.com For the purposes of applicable data protection laws, we are the data controller of your personal data.

Last version: 11 June 2025